Virtual House calls?

Computer Homecare is pleased to offer a new service alternative to our customers. It's called "Remote Assistance. " Remote Assistance allows you to invite Computer Homecare to access your computer remotely over the Internet and help you troubleshoot and fix certain problems.

New and Improved Remote Support Service

Computer Homecare is pleased to announce significant improvements to our remote support service. The changes allow us to offer remote support without requiring the customer to make any changes to his or her computer. That means we do not have make a house call to ensure your router and computer are properly configured for remote access. If your computer can get to a web page, we can securely access your computer from our shop within minutes of your remote service request.

Small business owners don't have to employ a full-time IT staff to reap the benefits of today's powerful computer technology. West Michigan Computer Care recognizes, first-hand, the challenges facing small businesses today. We believe you should pay for IT expertise only when you need it. That's why we provide a variety of products and services designed to help you run "lean and mean," while keeping your company on the cutting edge of technology. Specific services include:

West Michigan Computer Care supports residential customers in Kalamazoo, Portage and the surrounding area. We are actively involved in the our community, promoting computer education and awareness of Internet security and privacy issues. We proudly serve the generation that did not grow up with computer technology – including senior citizens. Tim Cooper, founder and owner of West Michigan Computer Care, has taught computer classes at the Portage Senior Center, Friendship Village and other locations that serve seniors.